This is how it will normally work if you have just bought a bike and need us to transport it.
Collection of the motorcycle
Our customer/the bike buyer should have finalised payment with the seller prior to the collection.
We will contact both the buyer and seller of the motorcycle to confirm the day of collection. We will follow up with another call when we are less than an hour away from the collection point. We can check documents and paperwork are in order if needed and bring them with the bike.
If the customer/buyer wishes, we can call to give a verbal walk round appraisal of the general condition of the motorcycle. This is only to confirm the description stated and is not a guarantee of the authenticity of the bike. The customer is expected to have carried out any background checks needed ie. DVLA history, HPI reports pror to collection.
Once we are all satisfied, the motorcycle will be loaded on the van, using the full size fixed loading ramp. The front wheel will locate in the adjustable wheel chock. The rear of the bike will be secured using tie down straps over the front footrests or through the rear footrest hangers and over the rear wheel/tyre and into floor fixing points. No tie downs will rub against or come into contact with bodywork or scratch paintwork during transport.
Delivery of the motorcycle
This is pretty much bringing the bike safely to its end destination. Again we will arrange a day for delivery then call around an hour before we arrive.
In some cases due to distance and unsociable hours, the bike may need storing between collection and delivery which we can do at no extra charge in our secure brick built premises which are fully insured.
We will do all we can to make the transport a safe and personal service tailoured to suit the customer. We strive to be as flexible as we can with delivery and collection times to help the process go as smoothly as possible. We understand we are handling someones pride and joy and treat it as we would our own.
CALL OR TEXT:
Monday 09.00 - 18.00
Tuesday 09.00 - 18.00
Wednesday 09.00 - 18.00
Thursday 09.00 - 18.00
Friday 09.00 - 18.00
Saturday 09.00 - 17.00
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